How long will my order take to arrive?
Orders are normally delivered within 5–7 working days. Delivery time may vary depending on your location and product availability.
Do you deliver across Pakistan?
We deliver to serviceable locations throughout Pakistan. Contact our support team if you would like to confirm delivery availability for your area.
Is free delivery available?
Yes. We offer free delivery on orders above
Rs. 3,000. Any applicable delivery charges for smaller orders will appear during checkout.
How can I check my order status?
All seafood is packed in insulated, recyclable boxes with temperature-controlled gel packs to ensure optimal freshness upon arrival.
What if I receive a damaged or delayed order?
Contact us at +92 313 2079030 with your order number, and our team will help you check its current status.
Will every handcrafted product look exactly the same?
Minor variations in wood grain, colour and carved details are natural characteristics of handcrafted products. These differences make every piece unique.
How should I care for wooden products?
Clean wooden products using a soft, dry or slightly damp cloth. Avoid soaking them in water, using harsh chemicals or exposing them to prolonged direct sunlight.
What should I do if my order arrives damaged?
Contact our support team as soon as possible and share your order number along with clear photographs of the packaging and damaged product. We will review the issue and guide you through the available resolution.
